Privacy Policy | VETLIFE

VETLIFE PRIVACY POLICY

Effective Date: June 17, 2026

VETLIFE (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vetlifetoday.org.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you voluntarily interact with our website, we may collect personal information such as:

Name
Email address
Phone number
Mailing address
Any information you provide through forms, event registrations, donations, or communications

b. Non-Personal Information

We may automatically collect non-identifiable information such as:

IP address
Browser type
Device information
Pages visited and browsing behavior
General usage data collected through cookies and analytics tools

We do not intentionally collect sensitive personal information (such as health-related data, precise geolocation, or financial account credentials) unless voluntarily provided by you for a specific purpose.

2. How We Use Your Information

We use collected information to:

Process donations and event registrations
Respond to inquiries and provide support
Send newsletters, updates, and promotional communications (if you opt in)
Improve website performance and user experience
Maintain security and prevent fraud
Comply with legal and regulatory obligations

3. How We Share Information

We do not sell or share your personal information with third parties for their own marketing or promotional purposes.

We may share information only in the following limited circumstances:

a. Service Providers

We may share information with trusted third-party vendors who help us operate our website and services, such as:

Website hosting providers
Email communication platforms
Payment processors
Analytics tools

These providers are only permitted to use your information to perform services on our behalf.

b. Payment Processing

All donation and payment transactions are processed by third-party payment processors such as Stripe, PayPal, or similar secure payment processors (as applicable). We do not store full credit card or banking details on our systems.

c. Legal Requirements

We may disclose information if required by law, court order, or governmental request, or to protect our rights, safety, or property.

d. Event Partners

If you register for a co-hosted or partnered event, your information may be shared with the partner organization solely for event-related purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and understand user behavior. These may include analytics and performance cookies provided by third-party tools. You can disable cookies through your browser settings; however, some website features may not function properly. We do not currently respond to “Do Not Track” browser signals.

5. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Process donations and maintain financial records
Comply with legal, tax, and reporting obligations
Resolve disputes and enforce agreements

When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These safeguards may include encryption, secure socket layer (SSL) technology, access controls, and limited internal access to personal information on a need-to-know basis.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review and update our security practices to help protect user information from unauthorized access, disclosure, alteration, or destruction.

In the event of a data breach that affects your personal information, we will take reasonable steps to investigate, mitigate harm, and notify affected individuals when required by applicable law.

7. Third-Party Links

Our website may contain links to external websites that are not operated by VETLIFE.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights and Choices

You may:

Request access to your personal information
Request correction or deletion of your personal information (subject to legal and operational requirements)
Opt out of marketing emails by clicking “unsubscribe” in any email
Disable cookies through your browser settings

We may request reasonable verification of your identity before fulfilling certain requests. To exercise these rights, contact us at: contact@vetlifetoday.org

9. Text Messaging (SMS) and Communications

If you voluntarily provide your phone number through our website, event registrations, donations, or other forms, you may receive text messages (SMS) from VETLIFE.

These messages may include:

Event reminders
Donation acknowledgments
Program updates
Announcements
Marketing or outreach communications (if you opt in)

By providing your phone number and opting in, you expressly consent to receive recurring automated text messages from VETLIFE. Message frequency may vary.

a. Opting Out

You may opt out of receiving SMS messages at any time by replying:

“STOP” to unsubscribe
You may also contact us at contact@vetlifetoday.org to be removed from SMS communications.

b. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

c. Service Providers

We may use third-party service providers to deliver SMS messages on our behalf. These providers are contractually required to use your information solely for providing services to VETLIFE.

d. No Condition of Purchase

Consent to receive SMS messages is not a condition of donation, purchase, or participation in any VETLIFE program or event.

10. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Effective Date” at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.